Shipping Policy

Shipping Policy

Orders are typically processed within 2–3 business days (excluding weekends and public holidays). During periods of high demand, processing times may be slightly longer.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

Estimated Delivery Time

Please allow up to 3 weeks (21 business days) for delivery, depending on your destination and customs processing where applicable. While many orders arrive sooner, we recommend allowing the full delivery timeframe before contacting us.

 

Pre-Order & Made-to-Order Items

Some House of Her Ladyship garments are made especially for you once your order is placed.

Items marked “Pre-Order” require additional production time before shipment. Please allow approximately 2–3 weeks for production before your order is dispatched.

Once your order has been shipped, you will receive a confirmation email with tracking information.

If your order contains both ready-to-ship and pre-order items, we may ship everything together once the pre-order item is ready, unless otherwise stated.

Incorrect Addresses
In the event that a delivery address is submitted incorrectly when an order is placed, Her Ladyship by Mia Adler assumes no responsibility and cannot ship out a replacement package or refund these orders.

If you realize that you submitted an incorrect address at the time of your order, please email us through our Contact Us page to notify us immediately. We can only correct the address if the order has not been shipped out yet.

Lost or Stolen Packages
We assume no responsibility for lost or stolen packages and cannot ship out any replacement packages or refund these orders.